Renewal Policy

As a registered customer, you are entitled to free updates for a period of 12 months from the purchase date. It means that for 12 months we will provide you with bug fixing and minor feature improvement releases (updates) for your licensed copy of Heaventools product free of charge. You can download and install the latest versions of the software from our site, and the license key that you received from us when you purchased the software will work with the latest product version. Just go to the download page and get the latest release.

If you purchased the software more than 12 months ago, you are no longer entitled to free updates. However, you can renew maintenance and extend the support and maintenance period for another 12 months. There is no penalty for late renewal.

If you don't want to purchase a renewal, you can continue to use the program version you have installed when your maintenance period expires, but you won't be entitled to use the latest version.

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If there are any questions on your organization's current license type, quantity, purchase date, or if you need pricing for increasing your license quantity, please contact us.